With reference to yr mail have asked the courier person to take an
acknowledgement for the copies del and reg the issues you getting
on Tuesday it is b'caz if we get copies on time that is on saturday or latest by sunday the del start only by monday hence thedelay. We will see to it that you get atleast by monday. We apologize once
again and assure you that we shall endeavor to reach your copies on regular basis.
With warm regards.
Now, I wonder. This magazine hits the news-stands on a Sat eve or a Sunday. While subscribing, I was told that the issues will be delivered "by hand courier" in Bangalore. I am thus being told that the best thing that can happen to me is that I will get the issue delivered on Monday (and for that also I should be grateful). I am worse off in subscribing than picking up the latest issue from the news stands!
Another thing which the courier guy told me (off the record): These folks maintain a list of priority customers. A priority customer is one who makes noise about his delayed delivery of the issues. I have had the honour of being in this list a couple of times. Sadly, they keep recycling the list every 3-4 months. So the key is to keep on making noises every 3-4 months in order to get the issue on time. I guess many of the subscribers kind of take late delivery for granted and they are always taken for granted. Ouch!